Personal Assistant

Personal Assistant (Remote / Work From Home)

Company: GlowWorks Cleaning ServicesLocation: Remote (Work From Home)Employment Type: Part-Time or Full-TimeReports To: Owner/CEO

Position Overview

GlowWorks Cleaning Services is seeking a highly organized, dependable, and proactive Personal Assistant to provide administrative and operational support to the business owner. This remote position is ideal for someone who enjoys multitasking, communicating with customers, managing schedules, and helping a growing business operate efficiently.

The Personal Assistant will serve as a key point of contact for clients, cleaning staff, and vendors while ensuring daily operations run smoothly. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to work independently in a fast-paced environment.

Responsibilities

• Manage and organize the owner’s calendar, appointments, and reminders.
• Answer incoming calls, emails, and text messages professionally.
• Respond to customer inquiries and provide exceptional customer service.
• Schedule and confirm cleaning appointments.
• Coordinate schedules with cleaning technicians and clients.
• Follow up with leads, estimates, and customer requests.
• Maintain customer records and update company software systems.
• Send invoices and assist with payment tracking.
• Monitor online bookings and ensure accurate scheduling.
• Handle administrative tasks, data entry, and document organization.
• Assist with social media posting and online reviews as needed.
• Conduct online research and support special projects.
• Help identify and resolve scheduling or customer service issues.
• Perform other administrative and operational duties as assigned.

Qualifications

• Previous experience as a Personal Assistant, Virtual Assistant, Administrative Assistant, or similar role preferred.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to w...