Operations Assistant

Operations Assistant (Patient Experience Focus) – Part-Time

Location

On-site

Hours

~30 hours/week

Compensation

$15–$18/hour, depending on experience and demonstrated capability

### About the Role

We’re looking for someone who genuinely loves people, thrives in a fast-paced environment, and takes pride in creating exceptional experiences.

This is not a traditional front desk role. You’ll be at the center of our clinic—supporting patient experience, operations, administration, and marketing execution. Every day looks a little different, and that’s exactly how you like it.

If you’re someone who notices what needs to be done before being asked, enjoys staying busy, and brings positive energy into every interaction, this role was built for you.

### About Tandem

### At Tandem, we take a highly personalized, client-centered approach to care. We believe that real results come from building strong relationships and delivering one-on-one attention—not rushing patients through appointments.

### Our model blends physical therapy with wellness services like Pilates to support long-term health, performance, and recovery. We’re not just focused on treating symptoms—we’re invested in helping our clients move better, feel better, and stay better.

### We’re also a close-knit, collaborative team that values growth—both for our clients and for each other. We take pride in creating an environment where people feel supported, challenged, and connected, and where meaningful relationships are at the core of everything we do.

### What You’ll Do

Patient Experience & Front-of-House

• Greet and welcome patients with warmth and professionalism
• Create a high-touch, hospitality-driven experience (including small touches like offering coffee or ensuring comfort)
• Support in-person scheduling and patient flow
• Ensure every patient feels seen, cared for, and confident in their visit

**Administrative & Financial Coordina...