Luxury Operations & Executive Assistant (Part-Time)

Supporting Two Growing Luxury Service Brands: Casa Luxe Cleaning & Tropix Concierge

Miami-Dade Preferred | 15–20 Hours Weekly | Bilingual English/Spanish Required

About the Opportunity

We are seeking a highly organized, proactive, and tech-savvy Luxury Operations & Executive Assistant to support two growing luxury service businesses: Casa Luxe Cleaning and Tropix Concierge.

Client & Operations Support

· Monitor and respond to calls, texts, and client inquiries during business hours.

· Serve as communication liaison for clients, vendors, and team members.

· Coordinate scheduling and operational communications.

· Provide bilingual English/Spanish support.

Concierge & Vendor Management

· Coordinate VIP reservations, events, and specialty concierge requests.

· Obtain pricing, compare options, and provide recommendations.

Marketing & Business Development

· Create social media content for Instagram and Facebook.

· Utilize community groups and social media for business development.

· Manage Meta Business Suite scheduling.

· Support Apollo.io and outbound business development campaigns.

Administrative Support & Reporting

· Maintain KPI tracking and weekly reporting.

· Support scheduling, documentation, and administrative tasks.

Executive & Personal Assistance

· Coordinate appointments, errands, returns, and miscellaneous support tasks.

Key Performance Indicators

· Outbound prospecting activity

· Follow-up completion rates

· New recurring clients acquired

· Client retention

· Social media engagement

· Response times

· Reporting accuracy

Qualifications

· Fluent in English and Spanish

· Strong organizational and customer service skills

· Experience with social media and Meta Business Suite

· Proficiency with Google Workspace and Microsoft Office

· Ability to learn CRM and sales platforms

· Reliable transportation

Compensation & Growth Opportunity

Compensation: $15–$20/hour or approximately $300/week depending on experience.

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