Assistant Client Care and Administrative Coordinator

Denver Counseling Solutions is a growing group counseling practice serving the Denver Metro area with office locations in Castle Rock, Parker, Littleton, and Aurora. Our team is made up of authentic, experienced therapists who care about creating a comfortable and supportive experience for each client. We value warmth, professionalism, teamwork, and making mental health care feel approachable and accessible. Our administrative team is an important part of that mission, helping clients feel welcomed and cared for from their very first interaction with our practice.

About The Role

We are looking for a detail-oriented and dependable Administrative Support Assistant/Receptionist for our administrative team. This role is a great fit for someone who is organized, tech-savvy, comfortable on the phone, and enjoys helping clients have a smooth and supportive experience.

The Admin Support Assistant/Receptionist will assist with answering inbound calls, returning voicemails, scheduling screenings, updating appointments, maintaining trackers, and completing other administrative tasks as assigned by management and the Lead Admin. Because this role supports a mental health practice, the ideal candidate should be compassionate, professional, trustworthy, and able to handle sensitive information with care.

Responsibilities

• Answer inbound phone calls in a warm, professional, and timely manner
• Return voicemails and follow up with clients as needed
• Schedule client screenings and update appointments when changes are needed
• Keep internal number tracking documents accurate and up to date
• Communicate clearly with the clinical staff, Practice Manager, Billing Department, Lead Admin, and Executive Director
• Assist with general administrative projects and office support tasks as requested
• Maintain professionalism, confidentiality, and attention to detail in all client interactions

Qualifications

* Previous customer service, receptionist, front desk, or admin...