PROX
Executive Assistant & Operations
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Job Description
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Executive Assistant & Operations at a YC-backed AI startup. $100K-$120K. In-person SF.
Prox is the AI product assistant for manufacturers. We turn a manufacturer's manuals, service docs, parts catalogs, fitment tables, training videos, support history, and senior-tech tribal knowledge into one product expert that can answer questions, cite the exact source page, and generate the right artifact when text is not enough.
The assistant helps customers, dealers, sales teams, support reps, field techs, and internal teams choose the right product, install it correctly, troubleshoot it, service it, compare variants, build quotes, and understand what the manufacturer already knows.
We work with manufacturers whose products are too specific for generic chatbots: pro AV and live-production systems, camera and lighting equipment, construction products and formwork, material-handling equipment, HVAC and heat exchangers, commercial foodservice equipment, industrial cleaning machines, powersports, marine, and outdoor power.
Backed by Y Combinator, Bloomberg Beta, Paul Graham, SV Angel, Burst Capital, and more. Two founders now, hiring toward five.
How we operate
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We run the company through a very high-context operating system: calendars, inboxes, hiring workflows, meeting notes, HR/admin, vendor loops, customer follow-ups, and a git-based knowledge graph.
The knowledge graph is our durable memory. It keeps the company structured, linked, versioned, and searchable. But the day-to-day surface is broader: Google Workspace, Slack, Ashby, email, scheduling tools, HR/payroll tools, Attio, Linear, meeting transcripts, spreadsheets, vendors, and AI agents like Claude Code and Codex.
This role sits on top of all of it. You keep the operating layer clean enough that the founders can trust the system instead of reconstructing reality from memory.
The character flaw we're hiring for
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