Pavago
Virtual Assistant
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Job Description
Virtual Assistant (Executive Support, CRM & Operations) – Remote | U.S. Hours
Position Type: Full-Time, Remote
Working Hours
U.S. Client Business Hours
About the Role
We’re hiring a Virtual Assistant (VA) to support daily operations, communication, and execution across a fast-moving business.
This is not a basic admin role — you will act as a remote operations partner, helping the client stay organized, responsive, and focused on high-value work.
If you’re someone who is organized, proactive, and reliable, this role is built for you.
What You’ll Own
Administrative & Executive Support (Primary Focus)* Manage calendars, meetings, and scheduling across time zones * Coordinate calls and ensure smooth daily planning * Draft and send professional emails, documents, and communications * Prepare meeting notes and track follow-ups
Data & CRM Management
* Update and maintain records in: * + HubSpot + Salesforce + Zoho CRM * Manage spreadsheets and operational trackers * Organize digital files in: * + Google Drive + Dropbox + SharePoint
Research & Task Execution
* Conduct online research: * + Competitors + Vendors + Market insights * Turn research into: * + Structured summaries + Presentations * Support ad hoc and project-based tasks
Customer & Vendor Coordination
* Respond to basic client inquiries or route appropriately * Communicate with vendors and track outstanding items * Ensure follow-ups are completed on time
Operations & Project Support
* Assist with: * + Invoicing and expense tracking + Light bookkeeping (if required) * Update project management tools: * + Trello + Asana + Notion + Monday.com
What Makes You a Strong Fit
* You are highly organized and detail-oriented * You can manage multiple tasks without dropping the ball * You communicate clearly and professionally * You are proactive and don’t wait for instructions * You are reliable, responsive, and accountable
Required Experience & Skills
* 1–2 years experience as a: * + Virtual Assistant + Administrative Assistant + Operations Support role * Proficiency in: * + Microsoft Office + Google Workspace (Docs, Sheets, Gmail, Calendar) * Strong time management and multitasking ability * Reliable internet and remote work setup
Nice to Have
* CRM experience: * + HubSpot / Salesforce / Zoho CRM * Familiarity with: * + QuickBooks / Xero * Experience supporting: * + Founders + Startups + Remote teams * Managing multiple clients or executives
What a Typical Day Looks Like
* Review calendars and inboxes, prioritize urgent items * Schedule meetings and coordinate logistics * Update CRM records and trackers * Prepare documents, reports, or summaries * Conduct research for ongoing projects * Follow up with vendors or clients * Send end-of-day updates and prep for next day
In short
You ensure everything runs smoothly and nothing falls through the cracks.
Key Metrics (KPIs)
* Tasks completed accurately and on time * Calendar & inbox management efficiency * No missed meetings or deadlines * Clean, organized systems and documentation * Strong responsiveness during working hours * Positive feedback from clients and stakeholders
Why This Role Stands Out
* High ownership and visibility across operations * Exposure to multiple business functions * Clear expectations and structured workflows * Opportunity to grow into operations or executive roles * Work directly with founders and decision-makers
Interview Process
* Initial Phone Screen * Video Interview with Pavago Recruiter * Practical Task (mock inbox/calendar + research task) * Client Interview * Offer & Background Verification
Apply Now
If you:
- Thrive in fast-paced, remote environments
- Are organized, proactive, and detail-driven
- Enjoy supporting operations and execution
This role is a strong fit.
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