Supplier Operations Assistant

About the Department

The Supplier Operations team is part of our greater Trip Development Department, comprised of contract administrators and data specialists located in Berkeley, CA and Utrecht, Netherlands. The team is responsible for reaching agreements with our 3,500+ subcontracted vendors and partners, which include some of the world’s most remarkable restaurants, transportation vendors, and experience providers. This team is focused on building relationships and confirming services with our partners in a timely manner that yields the best outcome for both the vendor and Backroads, and plays a key role in providing amazing experiences for our guests.

About the role

The Supplier Operations Assistant plays a critical role within the Supplier Operations team, working to support the them in confirming services with our vendors by performing a variety of administrative tasks. This role is a great introduction to Backroads as it touches many different parts our internal systems while generating contracts, sending cancel letters, verifying supplier information, and executing various business critical projects. You'll also assist with a wide range of projects based on business needs and collaborate with stakeholders across multiple departments; providing you the opportunity to learn several aspects of the organization.

What you'll be doing

• Support the Supplier Operations team with vendor follow-ups and sending status updates
• Request & confirm various critical trip elements, including but not limited to permits
• Internal systems support: uploading documents for field use, updating field operations data, managing department inbox, sending cancel letters, etc.
• Special projects: Assist with ongoing special project needs for Trip Development, Rooming & Yield departments
• Scope, plan, and conduct analyses in support of strategic and operational projects
• Work cross-functionally to support multiple stakeholders & teams
• Clearly and conci...