H&R Block

Seasonal, Operations Administrative Assistant (Part Time)

Madison, WI, USPosted 4 days ago

Job Description

About the Role: Provide essential administrative and operational support across one or more districts, helping drive smooth, efficient day-to-day office operations. Partner closely with District Operations Coordinator (DOC) to support key priorities, streamline processes, and help create an organized, effective environment that enables offices to perform at their best.

Day to day, you’ll…

  • Provide administrative and operational support to one or more districts
  • Support the DOC as directed
  • Assist with day-to-day operations to ensure offices run efficiently
  • Provide hiring support using internal applicant tracking and hiring systems
  • Assist with onboarding and employment-related administrative tasks
  • Support tax office associates with administrative requirements
  • Partner with office(s) responding to inquiries related to supplies, facilities, or operational support
  • Monitor supply inventory and place orders to meet office and district needs
  • Research and resolve issues independently when possible; escalate concerns to appropriate leadership when needed
  • Coordinate vendors for local facility and maintenance requests
  • Review and verify invoices for accuracy
  • Prepare invoices and expense documentation for approval using approved payment tools and systems
  • Maintain working knowledge of Microsoft Teams and Microsoft Office applications, including CoPilot
  • Use internal systems and virtual tools to manage tasks, records, and communications
  • Attend training sessions related to systems, compliance, and job performance
  • Assist with special projects, local initiatives, and other duties as assigned by DOC

Required Qualifications: Education:* High school diploma or equivalent

Work Experience:* Ability to communicate clearly and maintain composure, using effective customer service techniques with clients who may be under stress * Ability to concentrate and work effectively in a fast-paced, high-volume environment * Ability to interact effectively w...

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