Confidential
Project Coordinator & Office Manager
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Job Description
This role serves as the operational hub of our business. You will coordinate customer requests, training schedules, field technician assignments, equipment logistics, travel arrangements, vendor communications, and day-to-day office operations.
The ideal candidate enjoys solving problems, communicating with people, staying organized, and making sure nothing falls through the cracks.
Key Responsibilities
Customer & Project Coordination
- Serve as the primary point of contact for incoming customer inquiries
- Manage customer requests from initial inquiry through completion
- Coordinate HDPE training registrations, equipment rentals, and service requests
- Follow up with customers and team members to ensure projects stay on schedule
- Maintain accurate project records and documentation
Scheduling & Logistics
- Coordinate schedules for field technicians and instructors
- Manage equipment scheduling and availability
- Arrange travel accommodations and logistics for team members
- Track project timelines and ensure required resources are available
- Assist with purchasing supplies, equipment, and materials as needed
Office Operations
- Answer incoming calls and route inquiries appropriately
- Manage communications with vendors, suppliers, and customers
- Coordinate office and facility needs
- Maintain office supplies and operational resources
- Support day-to-day administrative operations
Team Support
- Help leadership track priorities and action items
- Serve as a communication bridge between customers, technicians, vendors, and management
- Identify and resolve issues before they become problems
Ideal candidates may have experience in
- Project coordination
- Office management
- Operations support
- Customer service
- Construction, utilities, manufacturing, industrial services, or technical training organizations
Preferred Qualifications
* Experience working in industrial, construction, utility, infrastructure, manufacturing, or field s...
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