Confidential

Project Coordinator & Office Manager

Indianapolis, IN, US$41,600-$52,000Posted 2 days ago

Job Description

This role serves as the operational hub of our business. You will coordinate customer requests, training schedules, field technician assignments, equipment logistics, travel arrangements, vendor communications, and day-to-day office operations.

The ideal candidate enjoys solving problems, communicating with people, staying organized, and making sure nothing falls through the cracks.

Key Responsibilities

Customer & Project Coordination

  • Serve as the primary point of contact for incoming customer inquiries
  • Manage customer requests from initial inquiry through completion
  • Coordinate HDPE training registrations, equipment rentals, and service requests
  • Follow up with customers and team members to ensure projects stay on schedule
  • Maintain accurate project records and documentation

Scheduling & Logistics

  • Coordinate schedules for field technicians and instructors
  • Manage equipment scheduling and availability
  • Arrange travel accommodations and logistics for team members
  • Track project timelines and ensure required resources are available
  • Assist with purchasing supplies, equipment, and materials as needed

Office Operations

  • Answer incoming calls and route inquiries appropriately
  • Manage communications with vendors, suppliers, and customers
  • Coordinate office and facility needs
  • Maintain office supplies and operational resources
  • Support day-to-day administrative operations

Team Support

  • Help leadership track priorities and action items
  • Serve as a communication bridge between customers, technicians, vendors, and management
  • Identify and resolve issues before they become problems

Ideal candidates may have experience in

  • Project coordination
  • Office management
  • Operations support
  • Customer service
  • Construction, utilities, manufacturing, industrial services, or technical training organizations

Preferred Qualifications

* Experience working in industrial, construction, utility, infrastructure, manufacturing, or field s...

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