ExcelHealth Group
Optometry Scheduling Assistant
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Job Description
Optometry Scheduling Assistant
Join our dynamic eye care team as an Optometry Scheduling Assistant, where your organizational skills and friendly demeanor will play a vital role in delivering exceptional patient experiences. This is an in-office position designed for individuals who thrive in a fast-paced environment and enjoy engaging with people.
Key Responsibilities
- Manage and coordinate patient appointments efficiently through heavy phone work
- Answer patient inquiries and provide excellent customer service
- Confirm and reschedule appointments as needed to optimize clinic flow
- Maintain accurate patient records and appointment schedules
- Collaborate with the optometry team to ensure smooth daily operations
- Handle administrative tasks related to patient intake and follow-up
- Confirm Schedules with providers and clinical team members
- Other duties as assigned
Skills and Qualifications
- Previous experience in a medical or optometry office preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in using scheduling software and basic office tools
- Ability to remain professional and courteous in a high-volume phone environment
- Detail-oriented with strong problem-solving skills
- Must be able to work in-office only; remote or hybrid options are not available
We foster a supportive and growth-oriented environment where your contributions make a difference. If you are passionate about providing outstanding patient care and want to be part of a modern, forward-thinking team, we encourage you to apply today and take the next step in your career!
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