Medical Administrative Assistant – Plastic Surgery Experience Required

Beverly Hills Center | Beverly Hills, CA

Job Type: Full-time Pay: $28–$32 per hour, plus benefits Work Location: On-site, with potential for one remote day per week after six months

About the Position

Beverly Hills Center is seeking an organized, dependable Medical Administrative Assistant to support a plastic surgery practice. This position works closely with the Surgical Consultant to coordinate patient communication, scheduling, surgical paperwork, and daily administrative tasks.

The ideal candidate is warm, professional, detail-oriented, and comfortable managing multiple priorities in a busy, patient-focused environment.

Responsibilities

• Assist the Surgical Consultant with daily administrative tasks, priorities, and patient follow-up.
• Respond to routine patient calls and emails, confirm appointments, and direct clinical questions to the appropriate medical team.
• Assist with scheduling consultations, preoperative visits, and surgery-related appointments.
• Track upcoming surgeries, deadlines, and required preoperative documentation.
• Follow up with patients and outside medical offices to obtain missing records, test results, and clearances.
• Upload and organize patient records, photographs, forms, and correspondence in Nextech.
• Prepare consultation materials, surgical paperwork, quotes, and financial documents under the Surgical Consultant’s direction.
• Assist with tracking deposits, balances, and other administrative records.
• Coordinate administrative communication with nursing staff, surgical facilities, anesthesia providers, and aftercare providers.
• Maintain accurate task lists, spreadsheets, and patient communication notes.
• Collaborate with the medical concierge and front desk teams on scheduling and patient needs.
• Provide occasional front desk coverage and serve as a patient chaperone when needed, following practice policies.
• Maintain confidentiality and follow established practice procedures.

This is a dedicated administrative support role reporting to the Surgical Consultant and Practice Manager. Occasional front desk coverage is secondary to the position’s primary practice responsibilities. Clinical questions and decisions are referred to the appropriate medical staff.

Qualifications

• Strong organizational skills, attention to detail, and consistent follow-through.
• Excellent written and verbal communication.
• A professional, friendly approach to patient service.
• Ability to prioritize assignments and meet deadlines.
• Comfort working under direction while taking initiative on assigned tasks.
• Sound judgment and the ability to recognize when an issue needs to be escalated.
• Ability to work collaboratively across departments and adapt to changing practice needs.
• Comfort using electronic medical records, email, spreadsheets, and scheduling systems.

Experience in plastic surgery, cosmetic medicine, surgical scheduling, administrative support, executive assistance, or luxury hospitality is preferred. Familiarity with Nextech is a plus.

Schedule and Benefits

This is a full-time, on-site position in Beverly Hills. The first six months will be spent on-site for training and integration with the practice.

After six months, one remote day per week may be available based on performance, management approval, and practice needs. Remote work is not guaranteed.

Compensation is $28–$32 per hour, plus benefits.

Beverly Hills Center is an equal opportunity employer. Reasonable accommodations are available during the application and interview process. Please contact us if you need an accommodation.

Pay: $28.00 - $32.00 per hour

Expected hours: 40.0 per week

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person