Executive Administrative Assistant

Luxury Operations & Executive Assistant (Part-Time) Supporting Two Growing Luxury Service Brands: Casa Luxe Cleaning & Tropix Concierge Miami-Dade Preferred | 15–20 Hours Weekly | Bilingual English/Spanish Required

About the Opportunity We are seeking a highly organized, proactive, and tech-savvy Luxury Operations & Executive Assistant to support two growing luxury service businesses: Casa Luxe Cleaning and Tropix Concierge.

Client & Operations Support · Monitor and respond to calls, texts, and client inquiries during business hours. · Serve as communication liaison for clients, vendors, and team members. · Coordinate scheduling and operational communications. · Provide bilingual English/Spanish support.

Concierge & Vendor Management · Coordinate VIP reservations, events, and specialty concierge requests. · Obtain pricing, compare options, and provide recommendations.

Marketing & Business Development · Utilize community groups and social media for business development. · Manage Meta Business Suite scheduling. · Support Apollo.io and outbound business development campaigns.

Administrative Support & Reporting · Maintain KPI tracking and weekly reporting. · Support scheduling, documentation, and administrative tasks.

Executive & Personal Assistance · Coordinate appointments, errands, returns, and miscellaneous support tasks.

Key Performance Indicators · Outbound prospecting activity · Follow-up completion rates · New recurring clients acquired · Client retention · Social media engagement · Response times · Reporting accuracy

Qualifications · Fluent in English and Spanish · Strong organizational and customer service skills · Experience with social media and Meta Business Suite · Proficiency with Google Workspace and Microsoft Office · Ability to learn CRM and sales platforms · Reliable transportation

Pay: $15.00 - $20.00 per hour

Expected hours: 10.0 – 20.0 per week

Benefits

* Flexible schedule

Work Location: Hybrid remote in Miami, FL 33132