Administrative Assistant/Report writer

Administrative Assistant / Psychological Report Writer

Remote and/or Hybrid Position

Pay

$20-$25 per hour (based on experience, education, and qualifications)

Schedule

10-20 hours per week initially, with the opportunity to transition into a part-time or full-time position as the practice continues to grow.

About the Position

:

Eagle Mountain Testing Center is seeking a dependable, detail-oriented Administrative Assistant / Psychological Report Writer to support our growing psychological testing and counseling practice. This position is ideal for someone with a psychology, behavioral health, education, social services, or related background who is interested in learning psychological assessment and testing procedures.

The selected candidate will provide administrative support, assist with report writing using established templates, communicate with clients, help manage scheduling, and support insurance billing and claim follow-up activities. Training will be provided in psychological testing and assessment administration for candidates who demonstrate strong attention to detail, professionalism, and a desire to learn.

This role offers flexible hours and may be performed remotely or in a hybrid format, depending on the candidate's location and qualifications.

Primary Responsibilities

Administrative Support

• Answer and return client phone calls professionally and courteously.
• Schedule psychological testing and counseling appointments.
• Manage calendars and appointment reminders.
• Respond to client inquiries and provide excellent customer service.
• Maintain organized electronic and paper filing systems.
• Handle confidential client information in accordance with HIPAA and company policies.
• Assist with routine office management tasks and special projects.

Report Writing & Documentation

• Draft, proofread, format, and finalize psychological reports using established templates.
• Enter and organize testing data accurately.
• Review reports for grammar, spelling, consistency, and completeness.
• Prepare correspondence, forms, and documentation using Microsoft Word, Excel, Outlook, and other office software.
• Maintain accurate client records and documentation.

Insurance & Billing Support

• Verify insurance benefits when needed.
• Assist with insurance billing processes.
• Follow up on outstanding claims and authorizations.
• Maintain accurate billing and reimbursement records.

Psychological Assessment Support

• Learn psychological testing procedures through provided training.
• Assist with assessment administration as competency develops.
• Support clinicians with testing preparation, scoring, and organization of assessment materials.
• Grow into expanded testing and assessment responsibilities over time.

Qualifications

Preferred Education

• Bachelor's degree preferred in Psychology, Counseling, Education, Social Work, Behavioral Sciences, Human Services, or a related field.
• Candidates currently pursuing a degree in a related field are encouraged to apply.

Preferred Experience

• Administrative, clerical, office management, or personal assistant experience.
• Experience in healthcare, mental health, medical, educational, or behavioral health settings is a plus.
• Experience with insurance verification, billing, claims follow-up, or medical office administration is highly desirable.

Required Skills

• Excellent written communication and grammar skills.
• Strong proofreading and editing abilities.
• High level of attention to detail and accuracy.
• Professional phone etiquette and customer service skills.
• Strong organizational and time management abilities.
• Ability to manage multiple priorities independently.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and Teams.
• Ability to handle sensitive and confidential information responsibly.
• Reliable internet connection and suitable workspace for remote work.

Preferred Characteristics

• Interest in psychology, psychological assessment, and testing.
• Desire to learn new skills and grow professionally.
• Self-motivated and able to work independently.
• Positive, professional, and dependable.
• Bilingual candidates are encouraged to apply.

Growth Opportunity

This position is designed for someone who is interested in developing specialized skills in psychological testing and assessment. Training will be provided, and successful candidates may have opportunities to expand into assessment administration, report-writing specialization, and increased responsibilities as the practice grows. If you are organized, professional, have strong writing skills, and are interested in psychological assessment and mental health services, we would love to hear from you.

Pay: $20.00 - $25.00 per hour

Expected hours: 10.0 – 20.0 per week

Benefits

* Flexible schedule

Work Location: Hybrid remote in Spring, TX 77380