Administrative Assistant

Administrative Coordinator / Customer Service Representative

Company

Deep Clean Mobile Detailing Location: Buford, Georgia Job Type: Full-Time Schedule: Monday–Saturday availability Pay: Competitive pay based on experience

About Deep Clean Mobile

Deep Clean Mobile is a professional automotive detailing and ceramic coating company serving North Georgia. We are committed to delivering exceptional customer service and high-quality results while operating with faith, integrity, excellence, speed, and efficiency.

We are looking for a dependable, organized, and customer-focused Administrative Coordinator to help manage daily office operations, client communication, scheduling, and administrative responsibilities.

Position Summary

The Administrative Coordinator will be responsible for communicating with customers, scheduling appointments, supporting technicians and management, maintaining accurate records, and helping ensure that daily operations run smoothly.

The ideal candidate is professional, detail-oriented, comfortable communicating by phone and text, and capable of managing multiple responsibilities in a fast-paced environment.

Responsibilities

• Answer incoming phone calls, text messages, emails, and website inquiries
• Provide customers with accurate information about detailing services and pricing
• Schedule, confirm, reschedule, and organize customer appointments
• Send appointment reminders, deposit links, and service instructions
• Follow up with customers regarding quotes, appointments, and completed services
• Maintain accurate customer information in the company scheduling and CRM systems
• Communicate daily schedules and job information to detailing technicians
• Process invoices, payments, receipts, and basic administrative paperwork
• Track deposits, balances, customer notes, and service history
• Contact previous customers for maintenance services and future appointments
• Assist with review requests and custom...