Office Manager/Administrative Assistant

Job Summary

We are seeking a dynamic and highly organized Office Manager/Administrative Assistant to join our medical team! In this vital role, you will be the backbone of our daily operations, ensuring the office runs smoothly and efficiently. You will handle a variety of administrative tasks, coordinate schedules, manage communication channels, and support our team with exceptional customer service. Your proactive approach and attention to detail will help foster a productive, welcoming environment where everyone can thrive. This position offers an exciting opportunity to showcase your organizational skills, technical proficiency, and positive attitude in a fast-paced setting.

Duties

• Manage front desk operations, including greeting patients, answering multi-line phone systems, and directing calls with professional phone etiquette
• Oversee office management tasks such as filing, data entry, calendar management, and maintaining office supplies inventory
• Provide exceptional customer support by addressing inquiries promptly and courteously both in person and via phone or email
• Handle bookkeeping responsibilities using QuickBooks for invoicing, expense tracking, and basic financial record keeping
• Coordinate appointments, meetings, and calendar scheduling for staff with meticulous attention to detail
• Ensure HIPAA compliance is met with all staff and patients.

Requirements

• Proven office experience with strong organizational skills and the ability to multitask effectively in a busy environment
• Medical terminology understanding
• Strict HIPAA compliance
• Experience with QuickBooks or similar bookkeeping software is highly desirable
• Excellent communication skills with professional phone etiquette; bilingual abilities are a plus
• Strong data entry skills with high accuracy
• Previous experience in customer service or front desk roles within medical offices is advantageous
• Demonstrated ability to manage calendars, organize files, and pr...