Masters HVAC Services, LLC
Administrative Assistant
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Job Description
We are seeking a proactive, organized Administrative Assistant to help keep our daily operations running smoothly. In this remote/office hybrid role, you will offer accounting support, communicate with customers, help implement and maintain certain technology integrations, and provide administrative and project support.
The ideal candidate takes ownership of tasks, anticipates needs, and follows through. You should be comfortable balancing changing priorities, resolving routine questions, and keeping customers and team members informed.
Key Responsibilities
- Coordinate scheduling: Schedule jobs for team members, maintain calendars, and communicate schedule changes promptly.
- Support builder customers: Serve as an initial point of contact, respond professionally to inquiries, resolve routine questions, and direct issues to the appropriate team member.
- Keep high level tasks moving: Track deadlines, deliverables, and action items; follow up to ensure commitments are completed.
- Manage communications: Answer calls, respond to emails, and organize correspondence so requests receive timely attention.
- Maintain accurate records: Enter and update information in company systems, organize digital files, and keep customer and project records current.
- Follow Accounting SOP’s : Ensure first-level accounting processes are followed to allow for downstream efficiencies within the accounting team. Populate, proofread, distribute documents, reports, and spreadsheets.
- Own special projects: Take assigned projects from initial direction through completion, providing updates and flagging obstacles.
- Support the team: Assist with day-to-day administrative needs and identify practical ways to improve office processes.
- Technology Protocol: Maintain consistent data entry into specific tech platforms.
Qualifications and Skills
- Previous experience as an Administrative Assistant, office coordinator, or in a similar support role preferred.
- Proficiency in Microsoft Word, Excel, and Outlook (and/or Google equivalents) with the ability to learn company software and technology platforms.
- Strong organizational and time-management skills, including the ability to manage multiple priorities.
- Clear, professional verbal and written communication.
- A customer-focused approach and sound judgment when handling questions or concerns.
- Careful attention to detail in scheduling, data entry, and document preparation.
- Ability to work independently in a semi-remote environment while staying responsive and connected to the team.
- Initiative, resourcefulness, and consistent follow-through.
Position Details
- Job type: Full-time
- Work location: Remote/Office hybrid
- Schedule: Monday–Friday, eight-hour shifts
- Benefits: Paid time off and flexible scheduling within team and customer coverage needs
Apply
If you enjoy keeping people organized, helping customers, and making sure details are handled, we would like to hear from you. Please submit your resume and a brief introduction highlighting your relevant administrative, scheduling, or customer service experience.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits
- Flexible schedule
- Paid time off
Work Location: Hybrid remote in Mead, CO 80542
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