Office Coordinator / Administrative Assistant

Company Overview

M2 Technology is a Managed IT Services Provider (MSP) and has provided managed IT services to small and mid-sized businesses across Wayne, Oakland, and Macomb counties since 2001. We’re a hands-on team that keeps our clients’ technology running smoothly and we’re looking for an organized, dependable Office Coordinator / Administrative Assistant to help keep *us* running smoothly.

Job Summary

You’ll support both the executive team and our technical support staff, acting as the hub that keeps calls, schedules, paperwork, and details from slipping through the cracks. This is a hybrid position, with three days in the office and two days remote each week. If you like variety, take pride in being the person who knows where everything is, and enjoy working in a fast-paced tech environment, this role is for you.

Responsibilities

• Answer incoming calls professionally, take messages, and route calls to the right team member
• Provide administrative support to the owner/executive, including scheduling, correspondence, and follow-ups
• Help the support team stay organized by tracking tasks, deadlines, and client requests
• Research hardware, software, and vendor products and pricing for quotes and purchasing
• Handle light bookkeeping, such as data entry, invoicing support, tracking payments, and reconciling vendor bills
• Maintain organized records, files, and documentation
• Take on other administrative tasks as needed to keep the office running efficiently

Requirements

• Prior office experience in an administrative, clerical, or office management role; personal or executive assistant experience is a plus
• Excellent organizational and time management skills, with strong attention to detail
• Ability to juggle multiple priorities and follow through without constant reminders
• Professional, friendly phone presence and clear written communication, with a customer-focused approach
• Strong computer skills, including Microsoft Office (Outlook, Word, Excel, Teams) and QuickBooks
• Basic bookkeeping experience
• MSP or IT industry experience is a strong plus

Pay: $18.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits

• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Troy, MI 48084