Virtual Assistant

Job Summary

We are looking for a reliable and organized Virtual Assistant to support our U.S.-based towing company. The ideal candidate is an excellent communicator who can handle incoming calls professionally, dispatch drivers efficiently, and manage various administrative tasks in a fast-paced environment.

If you are detail-oriented, can multitask under pressure, and enjoy providing excellent customer service, we'd love to hear from you.

Responsibilities

• Answer incoming customer calls in a professional and friendly manner.
• Dispatch tow truck drivers based on incoming service requests.
• Create, update, and keep track of towing jobs in the system.
• Perform light administrative tasks and paperwork.
• Assist with other basic office and administrative duties as assigned.

Qualifications

• Good English communication skills, both spoken and written.
• Comfortable answering phone calls and speaking with customers.
• Basic computer skills (email, internet, and data entry).
• Organized, responsible, and able to follow instructions.
• Can work independently and manage time well.
• Reliable internet connection and a quiet workspace.
• Previous experience as a Virtual Assistant, Customer Service Representative, or Dispatcher is a plus, but not required.

Requirements

• Laptop or desktop computer with a reliable internet connection.
• Noise-canceling headset with microphone.
• Quiet, professional work environment.

Work Schedule

• Must be available to work 9:00 AM – 9:00 PM Eastern Time (EST).
• Schedule will be either Monday–Wednesday or Thursday–Saturday.

How to Apply

Please submit your resume along with a brief introduction describing your relevant experience and why you would be a great fit for this role.

Pay: $80.00 per week

Work Location: Remote