Stock Administrative Assistant

About

Join Arctic Slope Regional Corporation (ASRC), a private, for-profit corporation that is owned by and represents the business interests of its over 14,500 Iñupiaq shareholders. As the largest Alaskan-owned company employing over 18,000 people worldwide, ASRC and its subsidiaries are poised for the next era of growth with continued dedication to providing maximum benefit to our shareholders.

We are proud to be recognized as Alaska Business Magazine’s #1 Top 49er for over 30 years running and #120 on the Forbes’ America’s Top Private Companies. Overview:

Under the general direction of the Stock Manager, the Stock Administrative Assistant provides front-desk coverage and administrative support for the Stock Department. This position greets and assists shareholders, visitors, and callers; responds to routine inquiries regarding stock and dividend matters; supports Stock Technicians through document intake, tracking, and file maintenance; assists with heirship documentation coordination and related research support; processes and routes shareholder forms and correspondence; and provides administrative support for dividend and annual election-related activities.

Responsibilities: * Greet visitors and determines nature of business and announces visitors to appropriate personnel, escorting them to the appropriate location. * Support Stock Technicians with heirship research and documentation coordination, including contacting outside agencies as directed, communicating with shareholders or potential shareholders to request and collect heirship documents, and entering clear, timely system notes to document actions taken and materials received. * Perform a secondary check of Stock Technician work items for completeness and adherence to documented procedures; escalate questions or discrepancies to the Stock Manager/assigned Technician. * Keeping organization of files in line with department filing requirements, performing basic filing and recordkeeping. * Assist ASRC shareholders with questions and difficulties relating to their stock and dividends. * Assist Stock Technicians at local outreach events or Informational meetings. * Answer incoming telephone calls, determines purpose of callers, and route calls to the appropriate employee or department using standard telephone etiquette and procedures, taking messages and scheduling appointments. * Answer questions about the Stock Department and provide callers with address, directions, and other routine information. * Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Retrieves messages from voice mail and forwards to appropriate personnel. * Track calls and follow-up calls to shareholders. * Update shareholder/stock information in internal systems as assigned; maintain records, forms, and materials in an orderly and confidential manner. * Receives mail, documents, packages, and courier deliveries and delivers or distributes items. * Performs administrative and clerical support tasks. * Assist with processing stock enrollment requests and related documentation in accordance with departmental procedures; verify completeness and route for appropriate review/approval. * Assist shareholders in completing required forms during in-office visits (e.g., affidavits of heirship, notary-related forms), ensuring documentation is accurate, complete, and properly executed. * Coordinate Power of Attorney documentation by preparing packets, checking for required signatures/notary elements and completeness, routing to Legal for entry into the system, tracking status through completion, and filing/retaining records per department requirements. * Assist with the annual ASRC election activities, including annual meeting and informational meetings (including village travel), and provide administrative support for election-related communications and documentation. * Assist with receiving, assimilating, documenting, and processing a variety of shareholder and decedent records (including heirship-related documentation); distribute materials as appropriate, update internal records/systems, and maintain confidentiality and accurate files.

Qualifications: * Strong knowledge, understanding and sensitivity to the Inupiat culture. * Ability to accurately type a minimum of 40 wpm. * Good working knowledge of English, grammar, punctuation, spelling, style, etc. * Experience operating standard office equipment (e.g., copiers, scanners, printers, fax machines, and postage/shipping equipment) in a professional office setting. * Knowledge of efficient office procedures. * Experience providing courteous, professional front-desk service, including answering multi-line phones, greeting visitors, and routing inquiries appropriately. * Ability to speak in a clear and understandable manner and write legibly. * High school graduate or equivalent. * One (1) year of clerical work experience. * The ability to speak and understand the Inupiaq language is important and preferred.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees or customers.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; reach with hands and arms; and to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job includes the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is in a busy office setting. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee may be occasionally exposed to outside weather conditions and may be required to travel in small and large commercial aircraft.

Equal Opportunity and Policy Statement: Why Petrostar is Different Purpose-Driven Work: Every day, Petro Star employees help fuel Alaska's economy and infrastructure. From supporting military readiness and aviation operations to delivering energy solutions to remote communities, your work directly contributes to keeping Alaska moving. Safety-First Culture: Safety is at the core of everything we do. We are committed to maintaining the highest standards of environmental stewardship, operational integrity, and workplace safety while empowering employees to take ownership of safe and responsible operations. Career Growth Opportunities:* Professional development and technical training programs * Mentorship from experienced industry leaders * Opportunities for advancement across refinery, operations, engineering, maintenance, commercial, and corporate functions * Continuous learning and career development support

Industry Leadership & Stability

* Alaska’s only locally owned and operated petroleum refining and marketing company * 40+ of experience serving Alaska's energy needs * Backed by the strength and stability of ASRC, one of Alaska's largest and most successful companies * Critical supplier to military, aviation, commercial, and rural markets throughout Alaska

Total Rewards

At Petro Star, we believe exceptional people deserve exceptional benefits. Our comprehensive total rewards package reflects our commitment to your success, well-being, and financial security. Financial Security:* Competitive salaries with performance-based opportunities * 401(k) retirement plan with company matching contributions* * Employee referral bonus opportunities

Health & Wellness

* Comprehensive medical plan options through the Federal Employee Health Benefits (FEHB) Program* * Dental and vision insurance options* * Employee Assistance Program (EAP) for employees and their families * Supplemental insurance offerings including life insurance, disability coverage, AD&D, accident insurance, critical illness insurance, hospital indemnity, legal services, identity theft protection, and pet insurance*

Professional Development

* Leadership development programs * Technical and professional skills training * Mentorship and career advancement opportunities * *Benefit eligibility varies by position, employment status, and work location. Specific benefits for this role will be discussed during the hiring process.*

*Petro Star Inc., a division of ASRC, is a drug-free workplace and pre-employment drug testing is part of the hiring process.* *ASRC and its family of companies is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, disability, protected veteran status, age or any other legal protected status. EOE: M|F|D|V* *EEO Poster* *Petro Star Inc. is the refining division of Arctic Slope Regional Corporation, an Inupiat-owned corporation created as a result of the Alaska Native Claims Settlement Act.* *ASRC's family of companies apply a shareholder preference in employment, to the maximum extent feasible, as authorized by law.* *If you require assistance or a reasonable accommodation during the application process, please contact us at* *asrchr@asrc.com**.*