Administrative Assistant

OtherDesigns is an established graphic design and print firm located in South Windsor CT. We have been serving clients across North America since 2006 and are looking for talented individuals to join us on our journey.

For the position of Administrative Assistant, we are looking for a customer-oriented, dependable, and organized team player. This role will assume diverse responsibilities and will interact with customers and office staff on a daily basis.

Administrative and customer service experience is a must. Graphic design or printing experience is desired.

Work Hours

• 40 hours/week 8:30 am – 5:00 pm
• No remote work

Responsibilities

• Day to day office tasks in support of business operations
• Answer phones, appointment scheduling and confirmation
• Input sales orders in CRM system and manage order status
• Contact customers for follow up and payment
• Handle mail and shipping services
• Able to perform or willing to learn basic operations in graphic design programs

Core Competencies

• A positive, can-do attitude and willingness to learn new skills.
• A team player
• Committed to customer delight
• Well organized and detail oriented
• Reliable follow-through without the need to be prompted, self-motivated
• Strong written and verbal communication skills in English

Education and Qualifications

• High School Diploma or GED required
• Required minimum 1 year experience in customer service or orders processing
• Required experience in Microsoft Office suite (basic Word and Excel)
• Graphic design and knowledge of Photoshop, Illustrator and InDesign is desired
• Mac computer experience is a plus

We offer competitive hourly rate based on experience and performance.

Pay: $17.00 - $20.00 per hour

Education

* High school or equivalent (Required)

Experience

* Order management system: 1 year (Required)

Work Location: In person